Last updated: June 28,2023
Welcome to the reading applications operated by FEILU TECHNOLOGY LIMITED ("Apps")!
FEILU TECHNOLOGY LIMITED and its affiliated companies operating globally (hereinafter referred to as "we" or "us") respect your right to privacy and value the protection of your Personal Data. This Privacy Policy (hereinafter referred to as "Privacy Policy") explains how we collect, use and protect your Personal Data when you use our Apps and other associated functions and how you can exercise your data subject rights.
This Privacy Policy applies to your use of our Apps and related Services.
"Personal Data" under this Privacy Policy refers to all kinds of information, recorded electronically or otherwise, that is related to an identified or identifiable natural person, including but not limited to the natural person's name, identity number, address, account information, property, location, etc. "Personal Data" under this Privacy Policy does not include information that has been anonymized.
If you have any questions about this Privacy Policy, please contact us using the contact details provided in "How to contact us" of this Privacy Policy.
The Personal Data we collect depends on how you use our APPs and what services you use. The details of our collection of your Personal Data for different purposes are summarized in the below.
Registration and login. When you register with our APPs and log in through a third party platform (e.g., Facebook, Google, Twitter, VK, Apple, collectively "Social Media Accounts"), we will collect your player ID, OpenID, username, profile photo and other data from the Social Media Accounts' platforms through their Application Program Interfaces (APIs).Alternatively, if you choose to register with our APPs via your personal email or mobile phone number, we will collect this data (including your email address and your nickname/username, profile photo and other data) to help you complete your registration and login.
Top-up and payment. We will collect your top-up amount, payment time, payment method and order number through the APIs provided by the relevant third parties (e.g., Google Play Store and Apple App Store) to help you complete the top-up process for your player ID. All top-up and payment are processed by our third-party payment processing companies (which may include PayPal, Apple Pay, etc.). We do not process the payments for any payment nor do we have any access to your credit card information or billing information.
Customer services. We provide customer service to you based on the support of third-party built-in service systems such as Helpshift and we may collect your ID, communication history with our support team, and other information necessary to provide customer service.
Other Information Subject to Specific Notice. In general, we will process your Personal Data only for the purposes stated in this Privacy Policy or for the purposes that we explain to you at the time when we collect the relevant Personal Data from you.For some websites, apps, or services provided by us, we may collect additional information beyond the above listed information while permitted by the applicable laws and regulations. We will develop individual privacy notices to inform you how we process your Personal Data when you use the specific services. Such individual privacy notices will prevail in terms of the Personal Data processed for such individual services.
For some websites, apps, or services provided by us, we may collect additional information beyond the above listed information while permitted by the applicable laws and regulations. We will develop individual privacy notices to inform you how we process your Personal Data when you use the specific services. Such individual privacy notices will prevail in terms of the Personal Data processed for such individual services. If you provide us with the Personal Data of any data subjects other than yourself, please disclose this Privacy Policy to such data subjects. You hereby acknowledge that you have obtained their consent or completed other formalities as required by other lawful basis for the Personal Data processing in lieu of consent before providing such Personal Data to us. By providing such Personal Data to us, you represent to us that you are entitled to provide and we are entitled to process such Personal Data for the purposes as stated in the Privacy Policy.
For the Personal Data of children we collect upon the consent of parents or guardians, to the extent permitted by applicable law, if you are above 13 years old but are considered as a minor in your country (e.g. under 18 years old in some jurisdictions), you must have your parent or legal guardian read through this Privacy Policy with you and you represent that you have obtained the permission of your parent or guardian to create your Account. We will only use or disclose such data to the extent where permitted by laws, explicitly authorized by parents or legal guardians, or necessary for the protection of children.
If you are the parent or guardian of a child under the age of 13 and have questions on how we process children's Personal Data, please contact us using the contact details provided in "How to contact us" of this Privacy Policy. We also encourage you to talk with your children about communicating with strangers and the risks of disclosing Personal Data online. You and your children may need to review together the privacy settings applicable to their use of our APPs.
We use appropriate technical and organizational measures to protect your Personal Data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. Please be aware and understand that we cannot ensure an absolutely secure network. If you find that your Personal Data are breached, please contact us immediately using the contact details provided in "How to contact us" of this Privacy Policy so that we can take the corresponding measures.
Although we will implement and maintain reasonable measures to protect your personal information, in the event of any accident, force majeure event or other circumstances leading to the breach of your Personal Data, we will make every effort to control the situation and promptly inform you of the cause, the security measures we have taken and you can take, and other relevant information when required by the applicable laws and regulations. In the event of a security incident related to your Personal Data, we will report such incident to the competent authorities in accordance with the requirements of the applicable laws and regulations, promptly investigate the problem, and take the corresponding remedial measures.
Storage location:
We may store the Personal Data that we collect from you within the jurisdiction where you locate in accordance with the applicable laws and regulations.
If you want to access, correct, update and delete your Personal Data, and exercise other data subject rights provided by the applicable laws and regulations (e.g., to withdraw the consent we obtained from you to collect and process your Personal Data, or to request us to transfer your Personal Data to a designated third party, to restrict our processing of your Personal Data, to object to any processing of your Personal Data carried out on the basis of legitimate interests, etc.), you may use the functions (if applicable) on the player's personal page and the "Setting" page on APPs. You may also contact us using the contact details provided in "How to contact us" of this Privacy Policy. In order to help you exercise your rights, we may need to verify your identity based the Personal Data you have already provided to us before responding to your rights request.
We will respond to your requests of exercising your data subject rights in accordance with the requirements of the applicable laws and regulations within the required time limit. To the extent as permitted by the applicable laws and regulations, we may not respond to your requests of exercising your data subject rights under certain circumstances. For instance, if your request is contrary to our performance of legal obligations under the applicable laws and regulations, or may infringe our trade secrets, we may refuse to respond to your request. Besides, if we have sufficient evidence of your subjective malice or abuse of your data subject rights, or response to your request would infringe other individuals' significant legitimate rights and interests, we may also decline your request. Under such circumstances, we will simultaneously provide you with our reason of refusal in the response.
If we terminate our services or operations, we will notify you at least thirty (30) days or other required time limit in advance and will delete or anonymize your Personal Data after termination of services or operations.
We may update this Privacy Policy from time to time in response to the changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, depending on the significance of the changes we make. We will obtain your consent to any material changes to Privacy Policy if and where required by the applicable laws and regulations.
You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy. If you continue to use our APPs or contact us through the contact details shown on our APPs, you are deemed to have accepted the updated version of our Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our processing of your Personal Data, especially if you consider that our processing of your Personal Data impairs your legitimate interests, please contact us via the information below.
Company: FEILU TECHNOLOGY LIMITED
Email: kefu@faloo.com
Contact Address: Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong